COMMUNITY EMERGENCY PREPAREDNESS


TOWN OF GRAND BAY-WESTFIELD

Municipal Emergency

Response Plan



page
Table of Contents ___________________________________________________________________________ 2
Introduction _______________________________________________________________________________ 5
Declaration of Agreement ____________________________________________________________________ 6

MUNICIPAL EMERGENCY RESPONSE PLAN _____________________________________________
7
PART 1: THE BASIC PLAN

1...
 General ______________________________________________________________________________ 7
2.
 Aim _________________________________________________________________________________ 7
3.
 Definitions ____________________________________________________________________________ 7

3.1
 Emergency _______________________________________________________________________
3.2
 Disaster __________________________________________________________________________
3.3
 Emergency Measures Plan ___________________________________________________________
3.4
 Elements of the EMO Plan ___________________________________________________________
.
7
8
8
8
8
4. Authority ______________________________________________________________________________ 9
5.
 Direction and Control ____________________________________________________________________ 9
6.
 Implementation _________________________________________________________________________ 9
7.
 Declaring a State of Local Emergency _______________________________________________________ 9
8.
 Emergency Operations Center (EOC) ________________________________________________________ 10
9.
 Emergency Measures Committee ___________________________________________________________ 10
10.
 Emergency Measures Organization _________________________________________________________ 10

10.1
Director (Deputy Director)___________________________________________________________
10.2
 Operations Officer _________________________________________________________________
10.3 Assistant Operations Officer _________________________________________________________
10.4
 Communications Officer (s)__________________________________________________________
10.5
 Emergency Public Information Officer__________________________________________________
10.6
 Emergency Resource Coordinator (s)___________________________________________________
10
10
10
10
10
11
11
11.
 Activation _____________________________________________________________________________ 11

11.1
 Initial Activation ___________________________________________________________________
11.2
 Stages of Activation and Assembly ____________________________________________________
11.3
 Emergency Services Activation _______________________________________________________
11.4
 EMO Activation Procedure __________________________________________________________
11.5
 Activation of the EMO Plan from the Field ______________________________________________
.
11
11
12
12
12
12.
 Emergency Telephone Contact List - Section “A” ______________________________________________ 13
13.
Emergency Operations Center Organization Chart - Section “B” __________________________________ 13
14.
 Municipalities Involved in Mutual Aid Agreements _____________________________________________ 13

14.1 Section “C”_______________________________________________________________________ 13

14.2 Maintenance ______________________________________________________________________ 13


MUNICIPAL EMERGENCY RESPONSE PLAN __________________________________________
14

PART II: THE INDIVIDUAL AGENCY PLANS
15. Police Services (RCMP) __________________________________________________________________ 14

15.1  Role _____________________________________________________________________________ 14

15.2 Responsibilities _____________________________________________________________________ 14
16..
 Fire Department  ________________________________________________________________________ 15

16.1 Role _____________________________________________________________________________ 15

16.2 Responsibilities  ____________________________________________________________________ 15
17.
 Transportation Service ___________________________________________________________________ 15

17.1 Role _____________________________________________________________________________ 15

17.2 Responsibilities and Organization  ______________________________________________________ 15

17.3 Standing Operating Procedures  ________________________________________________________ 16
18.
 Works Department (Municipal Maintenance)  _________________________________________________ 16

18.1 Role _____________________________________________________________________________ 16

18.2 Responsibilities and Organization  ______________________________________________________ 16

18.3 Standing Operating Procedures  ________________________________________________________ 17
19.
 Emergency Social Services ________________________________________________________________ 17

19.1 Role  _____________________________________________________________________________ 17

19.2 Organization _______________________________________________________________________ 17

19.3 Responsibilities _____________________________________________________________________ 17

19.4Standing Operating Procedures  _________________________________________________________ 19
20. Ambulance Services _____________________________________________________________________ 20

20.1 Role  _____________________________________________________________________________ 20
21. Supply and Administration Service (Municipal Staff)  ___________________________________________ 20

21.1 Role ______________________________________________________________________________ 20

21.2 Responsibilities and Organization _______________________________________________________ 20

21.3 Fan-Out Chart Section “K” ____________________________________________________________ 20



ATTACHMENT(S)

1. Additional Resource Listing(s)

2. Map of Grand Bay-Westfield

3. Annex A – Severe Winter Storm Plan

4. Annex B – Flood Plan


INTRODUCTION
The Municipal Emergency Response Plan outlined herein comprises two parts. Part I is the Basic Plan. Part II the Individual Plans, provides detailed plans for the various departments and agencies involved in the emergency preparedness operation.

This plan was prepared in conjunction with the Provincial Emergency Measures Organization. All appointed and elected municipal officials and employees involved in the plan must be aware of, and prepared to carry out, their responsibilities and duties during an emergency situation. The plan's success and effectiveness depends on their commitment.

Federal, provincial and volunteer agencies having a role in the plan must be prepared to meet their responsibilities, and also must be kept informed of any plan revisions.

The plan is to be exercised annually, in full or in part. We hope it will never have to be used. Nonetheless, being prepared for emergencies may help to reduce injuries, loss of life and damage to property, should a disaster or emergency occur.

_____________________________

Mayor


DECLARATION OF AGREEMENT

EMERGENCY RESPONSE PLAN

FOR THE MUNICIPALITY OF GRAND BAY-WESTFIELD




Approved by EMO   Director __________________  Date_____________


Approved by Mayor and Council ____________________ Mayor   ____________________ Date ___________






MUNICIPAL EMERGENCY RESPONSE PLAN - PART I: THE BASIC PLAN

1....
 GENERAL
The Municipality of Grand Bay-Westfield recognizes its responsibility to plan for peacetime emergencies that may endanger lives, property or the environment, either in this municipality or in others. The aforementioned Municipality has working relationships with the following agencies: Atlantic Health Sciences Corporation, School Board District 8, Canadian Red Cross. Arrangements with other agencies may be necessary in the future. Mutual Aid Agreements are in place with area Fire Departments. Documents may be found in Section “C”.
2.
 AIM

The aim of this Plan is to protect the health, safety and welfare of the inhabitants of the Town of Grand Bay-Westfield. The plan designates the responsibilities and immediate actions to be taken by individuals, municipal services and volunteer agencies, in the event of a peacetime emergency. The Municipality, to the best of its abilities, will provide infrastructure services dependent on the incident. Communication to the residents will be a priority.
3.
 DEFINITIONS
The following definitions are applied throughout the plan:
3.1  Emergency
:a present or imminent event, which the municipality believes to warrant prompt, coordinated action (and/or the regulation of persons or property) so as to safeguard the health or welfare of the population, and to protect property and the environment.
3.2
 Disaster:
 a real or anticipated occurrence such as disease, pestilence, fire, flood, tempest, explosion, enemy attack, sabotage, or release of any commodity which endangers the health, safety and welfare of the population, property or the environment.
3.3
 Emergency Measures Plan:
any plan, program or procedure prepared by the municipality that aims (1) to mitigate the effects of an emergency or disaster, and (2) to safeguard the health or welfare of the population, and to protect property and the environment, in the event of an emergency or disaster.
3.4
 Elements of the Emergency Measures Plan

Mitigation
This is a continuous process whereby the Municipality/EMO conducts hazard analysis to determine the impact the event (s) will have on their community and operations.

Preparedness

The sooner a potential event is identified the sooner control measures can be put into place at all levels. At the time that a potential event is identified the Municipality/EMO Coordinator will decide on the need to activate plans. Depending on the type of event, the municipality could be notified by emergency planning representatives; emergency response personnel or the Provincial EMO. Identifying the communication process is crucial in the planning stages.


Response

Once it is apparent that the event significantly impacts persons and/or municipal infrastructure within the community it will be necessary to enhance the response to deal with the impact as it occurs.


Recovery

Recovery consists of measures and actions taken to repair and restore the community after an emergency. Recovery may also include some mitigative actions. Typically recovery focuses on infrastructure, but depending on the event, the physical and psychosocial effects that arise as a result of an emergency may need to be dealt with as well.
4.
 AUTHORITY

This plan is authorized under:

1. the Provincial Emergency Measures Act, dated June 28, 1978;
2. the Town of Grand Bay-Westfield By-law Number 45 Respecting Emergency Measures,
    dated June 28, 1999.

5.
 DIRECTION AND CONTROL

The Mayor or his/her Deputy is ultimately responsible for the control of all the operations mentioned within this plan. When necessary, the operations of the municipality will be coordinated with the District and Provincial Emergency Operation Centres.
6.
 IMPLEMENTATION

This plan may be implemented in full or in part by the Director, Deputy Director, or by the Town Manager, when required to combat an emergency or to provide coordinated assistance to Neighbouring Municipalities.
7.
 DECLARING A STATE OF LOCAL EMERGENCY

The EMO Coordinator and elected officials will review the need to make a “declaration of a state of local emergency”, if and when, those extraordinary powers will be required to deal with specific aspects of the response. A “declaration” will be made as described in the Emergency Measures Act and a copy will be faxed by the EOC to the NB Emergency Measures Organization, Department of Public Safety for approval by the Minister of Public Safety.

Refer to Section Declaration for Definition and Form.
8.
 EMERGENCY OPERATIONS CENTER (EOC)

All disaster/emergency operations will be controlled and coordinated from the EOC, located in the Municipal Office 609 River Valley Drive. The alternate location for the EOC is Grand Bay-Westfield Fire Station No. 2 located at 293 Nerepis Road. This also applies to a response for assistance from Neighbouring Municipalities.
9.
 EMERGENCY MEASURES COMMITTEE

The committee comprises of Mayor and Council of Grand Bay-Westfield.
10.
 EMERGENCY OPERATIONS CENTER PERSONEL RESPONSIBILITIES
 
         Position     Responsibilities
10.1  Director
1. operational decisions and coordination
2. chief advisor to the Executive
10.2  Operations Officer 1. operations advisor to the Director
2. coordinator of Emergency Operations
3. maintains main event log and special events display board
4. EOC security
5. EOC support staff and facility
10.3 Asst.Operations 1. information flow within the EOC Officers
2. display of information on boards and maps
3. maintains activity log/message log
4. in/out message register
10.4 Communications Officer 1. oversees flow of information within EOC and with all response
    agencies
2. Oversees flow of information from the emergency site
3. ensures equipment and back-up equipment are fully operational
4. Ensures flow of information from EOC to site
10.5 Emergency Public
        Information Officer		 1. as a member of the Director’s team advises the Mayor and
    Council.
2. Gathers the facts on the crisis and prepares for dissemination of 
    the safety bulletins to the media and public
3. ensures the availability of “expert” spokesperson as required
4. Ensures the monitoring of print and electronic media coverage
    of the event
5. arranges news announcements and conferences
6. Answering public and media inquiries

10.6 Emergency Resource 1. Maintains source list of local volunteer manpower Coordinator
2. Responsible for registration and allocation of volunteers assigned to
    emergency resources; providing EMO ID
3. Provides specialists, as required
11.





  ACTIVATION
11.1 Initial Activation
  Anyone learning of an emergency situation should immediately contact 911.The Public Services Answering Point (PSAP) ascertains details of the event, and contacts the Emergency Service Providers.
11.2. Stages of Activation, and Assembly
  Should the EOC be activated, the Director or Deputy will decide the level of activation. Either one of 2 stages of activation will be adopted

Full Activation:
All personnel are notified of emergency via the fan-out, described in Section 12.

Partial Activation:
Only personnel required to handle the incident are called to the EOC by the Emergency Measures Director. Others may be placed on standby.
Once alerted, the Heads of Services meant to be at the EOC must go there immediately and report to the Director or Deputy Director. Heads of Services whose place of duty lies elsewhere must send a representative to the EOC. The representative then reports to the Director or Deputy.
11.3 Emergency Services Activation

Municipal Emergency Services have 24-hour duty systems that include pre-existing alert arrangements. The systems do not conflict with this Emergency Response Plan, and need not be changed.
11.4 Emergency Measures Organization Activation Procedure

If an emergency situation requires that the EOC become activated, personnel are notified via the Emergency Telephone Contact List. After receiving a call, the individual reports to the EOC. The Individual Agency Plans for each Department or Agency are located in Part 2 of the Municipal Emergency Response Plan.

If a designated individual on the Contact List cannot be reached, the caller must tell the Emergency Measures Director at the EOC.
11.5 Activation of the EMO Plan from the Field

The responding Agencies to an emergency scene will conduct the initial size up. Depending on the significance of the event, the capabilities of the responding Agencies and the impact on the municipal infrastructure, the Agencies will decide if the operations centre should be activated.

Activation of the EOC requires the following steps:

a) Decide which EOC is to be activated
b) The fire Officer shall contact the Saint John PSAP via radio and the communications shall be:
    “Grand Bay-Westfield EOC (EOC #1 or EOC #2) needs to be activated. Please make the
     necessary phone calls and advise the requestor when done.

c) The agencies on scene are responsible for providing representation in the EOC once activated.

12. EMERGENCY TELEPHONE CONTACT LIST
12.1 Section “A”
12.2 Maintenance

Maintenance of the 'Telephone Contact List' is the responsibility of theTown Manager to ensure that civic addresses and telephone numbers of EOC members are kept accurate and up to date. This will be performed by implementation of a regular review process.
13. EOC Organizational Chart (Section “B”)
14. MUNICIPALITIES INVOLVED IN MUTUAL AID AGREEMENTS

14.1
Section “C”
14.2 Maintenance

Maintenance of the 'Mutual Aid Agreement' contact list(s) is the responsibility of The Town Manager to ensure that the (a) Contact Person (b) Title (c) Home Phone (d) Business Phone are kept accurate and up to date. This will be performed by implementation of a regular review process on or about November 15th of each year.


MUNICIPAL EMERGENCY RESPONSE PLAN

PART II: THE INDIVIDUAL AGENCY PLANS

This portion of the Municipal Emergency Response Plan provides planning and operating information for individual departments and agencies involved in the plan. Included is data on their roles, responsibilities, standing operating procedures, methods and, where applicable, a departmental fan-out chart.
15.  POLICE SERVICES (RCMP)

15.1
Role

The role of police in an emergency is an extension of their normal function. The senior officer at an emergency site must assume control of the situation until replaced by a more senior official.
15.2

a.
b.
c.
 Responsibilities
The Police have the responsibility to:
provide police services;
assist other services;
if lives have been lost, inform the coroner.
d. after being notified of a major incident, the Dispatcher immediately calls the senior officer, who in turn calls the EOC Director. If the informant is unknown, the information must be verified by dispatching an officer to the scene.
e. Radio communications must be restricted to avoid convergence of spectators before a control perimeter can be established around the scene.
f. - if there are injured people, advise Headquarters (“J” Division) of the need for
  ambulance support.
- assess the situation and report it to Headquarters as soon as possible and
  establishes communications with the EOC.

- if the incident involves a commercial carrier vehicle, the police will inform
  the carrier's dispatcher.
- if incident involves a spill of oil, chemicals or other dangerous goods, report
  the spill by calling the appropriate agency at 1-800-565-1633, and take
  preventative action until specialist crews arrive.

16. GRAND BAY-WESTFIELD VOLUNTEER FIRE DEPARTMENT

16.1. Role
In addition to the normal role of fire fighting, the Fire Department is responsible for rescuing trapped or injured people in non-fire emergencies.
16.2 Responsibilities

The Fire Department is responsible for:

a. firefighting;
b. rescue from buildings and wreckage;
c. providing protective action in oil and chemical spills;
d. providing assistance to other services where possible;
e. provide First Responder Emergency Support.
f. follow normal procedure as for any conventional alarm.
g. On alert of an unusual incident, the Chief is to be automatically informed.
h. in the case of an oil or chemical spill, call the appropriate agencies and take appropriate action until the specialist crew arrives.

17. TRANSPORTATION SERVICE

17.1 Role
The Transportation Service is to provide transportation in an emergency situation.
17.2 Responsibilities and Organization
This service is responsible for providing and controlling all transportation except for specialized vehicles used by Fire, Police and Ambulance.
a. The #1 transport Rendezvous Point for passenger vehicles is as follows: the Sobeys parking lot on Route No. 177 at the extreme South end of the Town
b. If the #1 Rendezvous Point is affected or otherwise not available for use, the #2 Rendezvous Point is
 as follows:

Highway # 7 Exit # 80 West of Fire Station # 2 at the interchange of Route. # 102 & Route. # 7.
c. Transportation Resources See Section “G”.
17.3 Standing Operating Procedures

17.3.1   Once the Transportation Officer receives an alert, he/she proceeds to the EOC for a briefing by
             the Director.
17.3.2  The Alternate Transportation Officer goes to Rendezvous Point # 1 to meet the appointed
             mobile radio operator (dispatched there by the Director). As soon as the mobile radio arrives,
             the Alternate reports to the EOC by radio being in position and the number of available vehicles

17.3.3  Volunteers proceed to Rendezvous # 1 (unless told to go to # 2).

18. WORKS DEPARTMENT

18.1. Role

The Works Department will support emergency operations by providing engineering services, equipment, and manpower as required.
18.2 Responsibilities and Organization

The Works Department has the responsibility to the following, as required:

a. coordinate the cutting or restoration of utilities;
b. provide water for emergency purposes;
c. clear wreckage and debris from roadways;
d. provide traffic controls as requested;
e. restore roadway usage;
f. assist other services and agencies as required;
g. arrange for outside manpower and equipment as required subject to Town
    Manager approval on the expenditure
h. The Works Commissioner will report to the Director in the EOC. An
    assessment will take place in how the Works Department can be of
    assistance.
i. The Department organization remains unchanged from that used during
   normal operations.

19. EMERGENCY SOCIAL SERVICES (Canadian Red Cross)

19.1 Role

Emergency Social Services establishes Reception Centers/Shelters to provide reception & information, shelter, food, clothing, and personal services. Emergency Social Services also organize a registration and inquiry service for evacuees and others during an emergency situation.

(NOTE: Depending on the scale of disaster and respective scope of required response, the Emergency Response Team Leader may be designated to be seated at the Municipal EOC. In some circumstances, particularly when more than one reception center/shelter may be required, an Inter-Agency Liason Officer may be designated to represent Red Cross at the EOC.)
19.2. Organization
The Canadian Red Cross supplies the key staff and trained volunteers and relies upon local volunteers to augment these resources.
19.3 Responsibilities

The Red Cross has the responsibility to coordinate:

a. reception & information services
b. emergency lodging for people evacuated from their homes;
c. emergency clothing;
d. emergency feeding of evacuees and emergency personnel;
e. provide Registration and Inquiry Services;
f. provide personal services for those in need.
g. be prepared to set up ther appropriate number of reception centers based
    on the response required. Workers are alerted through the Red Cross
    Emergency Response Team Fan-out procedure.
h. The Reception Center/Shelter Manager oversees the setting up and operation
    of the centers. He/she is also responsible for forming and dispatching mobile
    teams, as instructed by the Emergency Response Team Leader.
i. The Inter-Agency Liason Officer or his/her designate operates from the EOC
   and is in constant touch with the Reception Center/Shelter Manager(s).
j. Six services are to be operated from within the centers, as follows:

1.. Emergency feeding under direction and coordination of the Emergency Feeding Supervisor;
2.
 Emergency Lodging, under the direction of the Red Cross Reception Center/Shelter Manager, the Emergency Lodging Supervisor will coordinate the acquisition of and allocation of alternate accommodations for evacuees;
3. Emergency Clothing, under the direction of the Red Cross Reception Center/Shelter Manager, the Emergency Clothing Supervisor will liaise with service groups (Salvation Army, churches etc.) and retailers to provide emergency clothing to evacuees;
4.  Emergency Registration & Inquiry (R&I), under the direction of the Red Cross Reception Center/Shelter Manager, the R&I Supervisor will ensure all evacuees are registered and provides information concerning their whereabouts upon request;
5. Emergency Personal Services, under the direction of the Red Cross Reception Center/Shelter Manager, the Emergency Personal Services Supervisor will provide services that can not be performed by other services.
6. Reception & Information, under the direction of the Reception Center/Shelter Manager, the R & I Supervisor will ensure evacuees are greeted, informed of the services being provided and direct evacuees to register.
The Emergency Response Team Leader and Inter-Agnecy Liason Officer work with the Reception Center/Shelter Manager to arrange provisions and supplies for all services.
19.4 Standing Operating Procedures

19.4.1 After receiving an alert, Emergency Response Team Leader must:
1. alert the Reception Center/Shelter Manager to set up a Reception Center;
2. proceed to the EOC and report to the Director;
3. establish communications between the Center and the EOC.
19.4.2 The Reception Center/Shelter Manager or Designate must:
1. continue the fan-out, relaying the alert and telling personnel where to assemble
2. obtain keys for the Center and go there to begin setting it up;
3. contact the Emergency Response Team Leader as soon as possible after arriving at
    the Center.
19.4.3 Coordinators and Supervisors of the six services are responsible and accountable to prepare adequate staff plans to ensure an eefective standard of delivery is met as well as to provide details on which center they must report to. Coordinators and Supervisors then report to the Center themselves and receive further instructions from the Reception Center/Shelter Manager.

In the event the Municipality declares a local state of emergency the Emergency Response Team Leader will immediately take the necessary steps to ensure notification to the Minister of Social Development has been facilitated to advise of same and coordinate the continuation of services under the declaration.;

Canadian Red Cross Emergency Number

Section (“H”)

20.
 AMBULANCE SERVICES

20.1 Role

Ambulance Services are provided to the Community by Ambulance New Brunswick. All communication of services are coordinated through MCMC in Moncton. A representative of ANB will be supplied to our EOC. For contact information, see Section “I”.

21. SUPPLY AND ADMINISTRATION SERVICE (MUNICIPAL STAFF)

21.1
Role

The Supply and Administration Service has the responsibility to:

1. attend to the administrative needs of the EOC and its staff during emergency conditions and to
    assist in rehabilitation after the emergency;
2. procure and allocate goods and services required for emergency operations, and maintain
    accountability records for compilation after the emergency.
21.2 Responsibilities and Organization

Supply and Administration comprises the normal Municipal Office staff, supplemented by casual employees as required. Its responsibilities are to:

a. procure, allocate and distribute necessary goods and services not available from municipal
   resources;   
b. maintain records of purchases and services for compilation after the emergency;
c. control resources in short supply;
d. After being alerted, the Town Manager assumes responsibility for Supply and Administration.
    Staff is notified according to fan-out chart (Appendix “ K”).
e. A separate temporary account for emergency expenditures is opened accompanied by files of
    supporting vouchers.
f. Arrangements are to be made with Social Services for feeding Supply and Administration staff.
21.3 Supply and Administration Fan-out Chart – see Section “K”